These Giraffe pieces were handcrafted in Sierra Leone, West Africa.
We issue refund/exchange within 15 days of purchase with a 15% handling fee plus applicable shipping charges. To safeguard our customers, we refund the purchaser whom we have on record and not the person in possession of the merchandise. Customers are welcome to email for our written policy at: firstname.lastname@example.org
We ship all products utilizing UPS standard 2 - 5 business day delivery within the continuous United States. The cost is automatically added at checkout and provided on your receipt. If you desire a different method or delivery time, please email us for a quote at email@example.com Please note that we only ship to physical street addresses and cannot service Post Office boxes unless directed to do so and arrangements are made accordingly.